FREE SHIPPING ON ALL U.S. ORDERS!

FAQS


FAQs

Shopping Information

What Shipping Methods Are Available?

We ship toshic! both domestically and to a select number of international destinations. Shipping times depend on your location. Some orders ship from our facility in china and will take up to 16 days to arrive. International shipping is longer. Custom orders take 4-8 weeks to create and deliver because they are made-to-order.

How Do I know if my order shipped?

The shipping confirmation email will be sent as soon as your package is ready to leave our facility and contains your tracking number. You can track the status of your shipment by clicking the tracking number in the email or entering the tracking number into the appropriate field on the carrier’s website. Your tracking number will be recognized on the carrier’s site approximately 24 hours after your order has shipped. Please note: All emails are sent directly to the email address provided upon checkout.

How Long Does It take to processes an order?

Please allow 1-5 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Understand we are a team of humans, working with human hands, and human brains. We aren't perfect.


Payment Information

What Payment Methods Are Accepted?

We accept all of the major and popular payment methods. You can even use you amazon account to pay!


Orders and Returns

How do I place an Order?

Add to cart then checkout.

How Can I Cancel Or Change My Order?

Email us at hi@toshic.com to cancel or change an order.